Help Center
Everything a self service support site needs: articles organized into categories, with review tracking, attachments and cross links between related answers. The model separates navigation from content, so support teams write while the site structure stays stable. Ship a searchable help center without inventing a schema first.
What's inside
Every content type ships pre-configured with typed fields, validation and relationships.
Category
A navigation section grouping related help articles.nameTextrequiredSection name shown in help center navigation.slugSlugrequiredURL segment for the category landing page.descriptionTextoptionalOne line explaining what this section covers.iconImageoptionalSmall icon displayed next to the category name.accent_colorColoroptionalBrand color used for the category card and headers.Article
A single help article with review tracking and related content.titleTextrequiredQuestion or task oriented headline, e.g. How to reset your password.slugSlugrequiredURL segment for the article page.categoryReferencerequiredReference to the Category this article belongs to.excerptTextoptionalShort summary shown in search results and category lists.bodyRichTextrequiredThe article content with steps, screenshots and callouts.video_urlLinkoptionalOptional walkthrough video embedded at the top of the article.attachmentFileoptionalDownloadable resource such as a PDF guide or template.related_articleReferenceoptionalReference to another Article shown as further reading.last_reviewedDateoptionalWhen support last verified this article is accurate.statusEnumrequiredEditorial state: draft, published or needs_review.is_featuredBooleanoptionalTrue to pin the article on the help center home page.Ships with sample data
Install the blueprint and explore it with realistic example records.
Featured onboarding article in the Account Basics category, with a walkthrough video.
Billing category article with a related link to Updating your payment method.
Published article with an attached CSV template and a recent review date.
Why this blueprint
A last reviewed date and a needs_review status make stale documentation visible before customers find it.
Categories own structure, color and icons, so writers focus on articles while the site layout stays consistent.
Related article references keep readers inside the help center instead of opening a support ticket.
Built for
- A SaaS support team migrating from scattered docs to a searchable, categorized help center.
- A product manager pinning featured articles for a new release week.
- A support lead auditing every article whose review date is older than six months.
- An agency shipping branded knowledge bases for clients with category accent colors.
Start with the Help Center blueprint
Install it in one click, explore the sample data, then adapt every field to your needs.