Quiverblocks chooses Diggama to deliver 200+ articles every month

Ticketing

Customer Support Ticketing

Handle customer inquiries and support requests with organized ticket management.

6 features · REST API · Free tier

Built for Customer support teamsSupport managersCustomer successService teams
manage.diggama.com / dashboard
Customer Support Ticketing Dashboard

Content management

Browse and manage your content

View all your resources in a clean, organized list. Filter by status, search by title, and quickly access any content.

  • Quick search and filteringFind any content instantly with powerful search
  • Status managementDraft, Published, Scheduled statuses
  • Bulk actionsSelect multiple items, paginate through results
manage.diggama.com / resources
Customer Support Ticketing - List view in Diggama

Content editor

Create content with ease

Intuitive form builder with rich text editing, media uploads, and auto-save. Each field type has its own optimized input component.

  • Rich text editorFull WYSIWYG with media support
  • Image optimizationUpload and auto-optimize images
  • Auto-save & revisionsNever lose your work, track all changes
manage.diggama.com / resources / create
Customer Support Ticketing - Editor in Diggama

How it works

How It Works

  1. 01

    Set Up Customer Support Ticketing

    Choose a template or start from scratch. Customize fields for your customer support ticketing.

  2. 02

    Manage Content

    Add, edit, and organize your data with an intuitive interface. Invite team members.

  3. 03

    Go Live

    Connect to your website, app, or workflow with one API call. Deploy anywhere.

Features

Key Features

01

Ticket queue

02

Auto-assignment

03

Priority management

04

Response templates

05

Customer history

06

Satisfaction tracking

FAQ

Frequently Asked Questions

Something else? Get in touch.

What is Diggama Customer Support Ticketing?

Handle customer inquiries and support requests with organized ticket management.

What features does Customer Support Ticketing include?

Key features include Ticket queue, Auto-assignment, Priority management, Response templates, Customer history, and more.

Who is Customer Support Ticketing for?

Customer Support Ticketing is designed for Customer support teams, Support managers, Customer success, Service teams. Anyone who needs a flexible, no-code customer support ticketing solution.

Can I use Customer Support Ticketing without coding?

Absolutely. Customer Support Ticketing is built for non-technical users. Set up your workspace visually and manage everything through an intuitive interface.

Does it have an API?

Yes. Diggama provides a full REST API so developers can pull data into any frontend framework, mobile app, or workflow.

How much does Diggama cost?

Diggama offers a free tier with generous limits. Paid plans start at affordable prices for growing teams. Visit our pricing page for details.

How long does it take to set up?

Most teams are up and running in under 10 minutes. Start with a template or build from scratch - no engineering support needed.

Try Customer Support Ticketing for free

Handle customer inquiries and support requests with organized ticket management.

No credit card required · 3 months free trial · Cancel anytime