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Ticketing

IT Helpdesk

Manage IT support requests with customizable workflows, priorities, and SLA tracking.

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6 features · REST API · Free tier

Built for IT support teamsHelp desk managersSystem administratorsIT directors
manage.diggama.com / dashboard
IT Helpdesk Dashboard

Content management

Browse and manage your content

View all your resources in a clean, organized list. Filter by status, search by title, and quickly access any content.

  • Quick search and filteringFind any content instantly with powerful search
  • Status managementDraft, Published, Scheduled statuses
  • Bulk actionsSelect multiple items, paginate through results
manage.diggama.com / resources
IT Helpdesk - List view in Diggama

Content editor

Create content with ease

Intuitive form builder with rich text editing, media uploads, and auto-save. Each field type has its own optimized input component.

  • Rich text editorFull WYSIWYG with media support
  • Image optimizationUpload and auto-optimize images
  • Auto-save & revisionsNever lose your work, track all changes
manage.diggama.com / resources / create
IT Helpdesk - Editor in Diggama

How it works

How It Works

  1. 01

    Set Up IT Helpdesk

    Choose a template or start from scratch. Customize fields for your IT helpdesk.

  2. 02

    Manage Content

    Add, edit, and organize your data with an intuitive interface. Invite team members.

  3. 03

    Go Live

    Connect to your website, app, or workflow with one API call. Deploy anywhere.

Features

Key Features

01

Ticket management

02

Priority levels

03

SLA tracking

04

Assignment rules

05

Knowledge base integration

06

Reporting

FAQ

Frequently Asked Questions

Something else? Get in touch.

What is Diggama IT Helpdesk?

Manage IT support requests with customizable workflows, priorities, and SLA tracking.

What features does IT Helpdesk include?

Key features include Ticket management, Priority levels, SLA tracking, Assignment rules, Knowledge base integration, and more.

Who is IT Helpdesk for?

IT Helpdesk is designed for IT support teams, Help desk managers, System administrators, IT directors. Anyone who needs a flexible, no-code IT helpdesk solution.

Can I use IT Helpdesk without coding?

Absolutely. IT Helpdesk is built for non-technical users. Set up your workspace visually and manage everything through an intuitive interface.

Does it have an API?

Yes. Diggama provides a full REST API so developers can pull data into any frontend framework, mobile app, or workflow.

How much does Diggama cost?

Diggama offers a free tier with generous limits. Paid plans start at affordable prices for growing teams. Visit our pricing page for details.

How long does it take to set up?

Most teams are up and running in under 10 minutes. Start with a template or build from scratch - no engineering support needed.

Try IT Helpdesk for free

Manage IT support requests with customizable workflows, priorities, and SLA tracking.

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