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Ticketing

Customer Support Ticketing

Handle customer inquiries and support requests with organized ticket management.

6 features
REST API
Free tier
Built forCustomer support teamsSupport managersCustomer successService teams
diggama.com/dashboard
Customer Support Ticketing Dashboard
diggama.com/resources
Customer Support Ticketing — List view in Diggama
Content Management

Browse and manage your content

View all your resources in a clean, organized list. Filter by status, search by title, and quickly access any content.

Quick search and filtering

Find any content instantly with powerful search

Status management

Draft, Published, Scheduled statuses

Bulk actions

Select multiple items, paginate through results

Content Editor

Create content with ease

Intuitive form builder with rich text editing, media uploads, and auto-save. Each field type has its own optimized input component.

Rich text editor

Full WYSIWYG with media support

Image optimization

Upload and auto-optimize images

Auto-save & revisions

Never lose your work, track all changes

diggama.com/resources/create
Customer Support Ticketing — Editor in Diggama

How It Works

1

Set Up Customer Support Ticketing

Choose a template or start from scratch. Customize fields for your customer support ticketing.

2

Manage Content

Add, edit, and organize your data with an intuitive interface. Invite team members.

3

Go Live

Connect to your website, app, or workflow with one API call. Deploy anywhere.

Key Features

Ticket queue

Auto-assignment

Priority management

Response templates

Customer history

Satisfaction tracking

Frequently Asked Questions

What is Diggama Customer Support Ticketing?
Handle customer inquiries and support requests with organized ticket management.
What features does Customer Support Ticketing include?
Key features include Ticket queue, Auto-assignment, Priority management, Response templates, Customer history, and more.
Who is Customer Support Ticketing for?
Customer Support Ticketing is designed for Customer support teams, Support managers, Customer success, Service teams. Anyone who needs a flexible, no-code customer support ticketing solution.
Can I use Customer Support Ticketing without coding?
Absolutely. Customer Support Ticketing is built for non-technical users. Set up your workspace visually and manage everything through an intuitive interface.
Does it have an API?
Yes. Diggama provides a full REST API so developers can pull data into any frontend framework, mobile app, or workflow.
How much does Diggama cost?
Diggama offers a free tier with generous limits. Paid plans start at affordable prices for growing teams. Visit our pricing page for details.
How long does it take to set up?
Most teams are up and running in under 10 minutes. Start with a template or build from scratch — no engineering support needed.

Try Customer Support Ticketing for free

Handle customer inquiries and support requests with organized ticket management.

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Free tier forever
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